Privacy Policy

Last updated: 2025-11-03

 

This Privacy Policy describes how INLAB (“we”, “our”, “us”) collects, uses, discloses, and protects personal information of users (“you”, “your”) when you visit or make a purchase on our website https://inlab.kyiv.ua/ (“Website”).

 

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

The online store https://inlab.kyiv.ua/ (“Website”), committed to building strong customer relationships and safeguarding your personal data, has prepared this Privacy Policy (“Policy”) and the terms of use of the Website. Please read this page carefully, as the information below is important for you as a User of the Website.

1. DEFINITIONS

“Personal Data” means any information that identifies, relates to, or could reasonably be linked to an identifiable person.

 

“Processing” means any operation performed on Personal Data, such as collection, recording, organization, storage, modification, retrieval, use, disclosure, or deletion.

 

“Cookies” are small text files placed on your device when you visit a website.

 

“IP Address” is a unique network identifier assigned to your device when connected to the internet.

 

“User” means any individual accessing or using our Website or purchasing our products.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

 

  • Identification and contact data: full name, phone number, country of residence, gender, age/date of birth, email address, billing and delivery address.

 

  • Order details: products purchased, payment method (excluding full card data, which is processed securely by payment providers), details of your purchases.

 

  • Technical data: IP address, browser type, device information, time zone, usage information (for example the date, times and frequency you access site) and cookie data.

 

  • Communications: messages, inquiries, or feedback you send to us.

 

We collect this information directly from you (e.g., when you register, make a purchase, or contact us) and automatically through cookies or analytics tools.

3. PURPOSES OF DATA PROCESSING

We use your Personal Data to:

 

  1. Process your orders and deliver purchased goods.
  2. Communicate with you about your order, our products, or customer support.
  3. Improve our Website, user experience, and service offerings.
  4. Send marketing materials (only if you have consented).
  5. Conduct statistical and analytical research to improve operations.
  6. Comply with legal obligations and protect our rights.

4.LEGAL BASIS FOR PROCESSING (EU/EEA USERS)

If you are located in the European Union, our processing of your Personal Data is based on one or more of the following legal grounds:

 

  • Contract necessity: to fulfill an order or provide a requested service.

 

  • Legitimate interest: to improve our services and protect against fraud.

 

  • Consent: for marketing communications or non-essential cookies.

 

Legal obligation: where processing is required by law.

5. DATA RETENTION

We retain Personal Data only as long as necessary to fulfill the purposes outlined above, comply with our legal obligations, or resolve disputes. Once data is no longer needed, it is securely deleted or anonymized.

6. DATA SHARING AND DISCLOSURE

We may share your Personal Data with:

 

  • Service providers (couriers, payment processors, hosting providers, analytics services) to perform operational tasks.

 

  • Law enforcement or authorities when required by applicable law.

 

  • Business partners only with your consent or when necessary for service delivery.

 

We do not sell or rent Personal Data to third parties.

7. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in countries other than your own.

 

Where such transfers occur, we ensure that adequate protection measures (such as EU Standard Contractual Clauses) are in place.

 

We do not transfer or store your data collected through our first-party cookies outside the Ukraine or European Economic Area.

8. USER RIGHTS

Depending on your location, you may have the right to:

 

  • Access and receive a copy of your Personal Data.

 

  • Request correction, deletion, or restriction of your data.

 

  • Object to certain types of processing, including marketing.

 

  • Withdraw consent at any time.

 

  • Request data portability.

 

To exercise these rights, contact us at: [email protected]

 

If we violate your privacy rights, you can file a complaint with the relevant personal data protection supervisory authority in Ukraine or with the European Supervisory Authorities.

9. COOKIE POLICY

We use cookies and similar technologies to:

 

  • Enable website functionality.

 

  • Analyze site traffic and performance.

 

  • Personalize content and ads (if consented).

 

You can control or delete cookies through your browser settings.

 

Disabling cookies may affect the functionality of some features.

10. DATA SECURITY

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction.

 

While no system is completely secure, we continuously review and improve our security practices.

11. LINKS TO THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of such sites.

We encourage you to review their privacy policies before providing any Personal Data.

12. POLICY UPDATES

We may update this Privacy Policy from time to time.

 

The “Last Updated” date at the top indicates when changes were made.

 

Your continued use of the Website after any update constitutes acceptance of the revised Policy.

13. APPLICABLE LAW

Personal data protection is carried out in compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

 

We rely on the following legal bases under data protection legislation to process your personal data:

 

Performance of a contract: We may process your personal data if it is necessary to perform a contract with you or take steps prior to entering into a contract with you;

 

Consent: We may process your personal data because we have obtained your consent to do so.

 

Where you have given us your consent you are free to withdraw your consent at any time;

 

Legitimate interests: We may need to process your personal data in a certain way which is justified considering any possible risks to you; and

 

Legal obligations: We may need to process your personal data to comply with our legal obligations.

14. CHILDREN

We are dedicated to the protection of children’s personal data. If you are a parent or guardian and you become aware that a child has improperly registered with our site or used false information to use our site, or if you are simply concerned about the disclosure of personal information about your child, please let us know. If we become aware that we have collected personal information about a child without the appropriate consent of their parent or guardian, we will take reasonable steps to delete such information as quickly as possible.

15. CONTACT US

For any questions, concerns, or data requests, please contact us at:
📧 [email protected]
🌐 https://inlab.kyiv.ua/